Request for support or assistance
If you’re experiencing financial hardship, health issues, family harm, bereavement, access issues, or any other challenges, we want to help. Tell us about your situation and our Care Team will be in touch within 5 working days for a confidential chat. If you need more immediate help, call us on 0800 694 448.
Your privacy
Protecting your privacy is important to us. We’ll only capture information we need to support you and your circumstances related to insurance. We won’t share your information outside of IAG without your consent, unless:
- We are concerned for your safety or the safety of our employees
- We are concerned there are children at risk of, or currently being harmed
- There is an imminent threat of physical harm, or loss of life
- We are required or permitted to do so by law.
State is a business division of IAG New Zealand Limited (IAG). Your information is collected and held by IAG, 1 Fanshawe Street, Auckland 1010. Read our full Privacy Policy to learn more or to find out how to contact us to access or correct your information.