We’re here to help. Options to support customers experiencing financial hardship as a result of Covid-19 remain available. Get in touch with us through your usual channel to talk it through.

With last night’s news of Auckland moving to level 3 lockdown and the rest of New Zealand in level 2 our work with you and your customers continues, just not face-to-face for now.

We appreciate your patience as our contact centre transitions to full capacity.

• For claims call: 0800 800 134
• For general inquiries call: 0800 808 508
• For commercial insurance, please contact your regional support team or BDM directly.

We will reassess regularly in line with Government announcements and keep you informed as the situation changes.