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Covid update
With Auckland changing alert levels last night, options to support customers experiencing financial hardship as a result of Covid-19 remain available. As always, we are committed to helping people keep their insurance in place for the long term. Get in touch with us via your usual channel to talk it through.
These updates apply to your customers who were impacted by Auckland’s recent alert level 3 status, and change to the alert level last night:
- If a drivers’ licence or WOF expired for any Auckland-based customers in level 3 it should now be renewed.
- Tenancy inspections that may’ve been put on hold or done remotely should resume where it is safe to do so.
- If business premises are going to be unoccupied for more than 30 days, we do need to be notified.
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