If you have been confirmed as Category 3 by your local council, please call our claims teams to receive more information and support with your claim on 0800 800 134
Claims
Make a new claim Other partner brands Existing claims
Make a new Claim
We know this is a challenging time for you, and events like this can be very upsetting - whether you're experiencing financial stress, facing a difficult time or feeling vulnerable. Get in touch with us or your adviser and we will see how we can help
If you need emergency repairs or accommodation, please call us for assistance.
If you are a Broker or Adviser make a claim here.
View all of our FAQ's.
Choose your claim type below
CAR
It helps to have ready:
- Your vehicle details (required)
- Police file number (if relevant)
- Details of other vehicles and/or witnesses (if known)
- Your policy number (not required)
- Photos (not required)
- Bank account details (not required)
Contact your Broker
or
View further details
HOME
It helps to have ready:
- Your policy number (not required)
- Photos (not required)
- Bank account details (not required)
- Police file number (if relevant)
Contact your Broker
or
View further details
CONTENTS
It helps to have ready:
- Details of the contents you're claiming for
- Police file number (if relevant)
- Your policy number (not required)
- Photos (not required)
- Bank account details (not required)
Contact your Broker
or
View further details
BUSINESS
Contact your Broker
or
Call 0800 800 134
RURAL
Contact your Broker
or
Call 0800 800 134
PLEASURECRAFT
Contact your Broker
or
View further details
CARGO
Contact your Broker
or
View further details
COMMERCIAL HULL
Contact your Broker
or
View further details
MARINE LIABILITY
Contact your Broker
or
View further details
Claiming for policies sold through our partner brands
If you have your policy through one of our partners, you can claim using the details below.
Existing Claims
If you need to add to an existing claim, please let us know the details by emailing us at myclaim@vero.co.nz and include your claim number in the subject line. If you don’t have a claim number yet, we will confirm this with you shortly.
Please note that our claim numbers are always formatted with N00XXXXXXX – if you have a C number after lodging a claim online, don’t worry, we’ll be in touch shortly with your claim number.
