Manage your insurance online

Frequently asked questions

  1. Within 5 days, we can send you written confirmation of this agreement including payment amounts, due dates and terms and conditions. We will provide you a schedule which details each direct debit for... Read more
  2. When lodging a claim after an accident, it 's important to describe the situation as accurately as possible. Here's a diagram to help. It lists common panels of a passenger vehicle in case you need... Read more
  3. Cancelling a policy is quick and easy with My AMI – if you have a car, home or contents policy simply follow the steps below: Login to your My AMI account. If you don’t have a My AMI account, it’s... Read more
  4.   For our personal insurance customers, you can find your policy number either on your policy documents, or by logging into your My AMI online account.  You can find your policy number on... Read more
  5.   Internet banking 'Bill Payments' linked to AMI's bank account are available through the following banking providers: ANZ ASB BNZ TSB Westpac Kiwibank HSBC The Co-operative Bank For personal... Read more

How to get things done with AMI

We've put together a handy brochure which has all the different ways you can manage your insurance.

Download brochure